Privacy Policy

Kalakar Media Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services, which include Artist Public Relations, Media Interview Coordination, Press Kit Creation, Media Outreach Campaigns, Event Promotion Support, and Content Production for Artist Profiles. By accessing or using our site and services, you agree to the terms of this policy.

Information We Collect

We collect information from you in several ways:

Information You Provide to Us: We collect information you directly provide when you use our service, such as when you create a profile, submit materials, contact us, or use our services. This may include:

• Personal identification details such as your name.
• Contact information such as your email address, phone number, and physical address.
• Professional information, including details about artists, projects, media roles, or event specifics relevant to the services we provide.
• Content you submit, including press kits, biographies, photos, videos, and other materials for profiles or campaigns.
• Payment information (though processing may be handled by third-party processors, and we would not store sensitive details like full credit card numbers on our servers).
• Communication content when you interact with us.

Information Collected Automatically: When you access or use our site, we may automatically collect certain information about your device and usage, including:

• Your IP address.
• Browser type and operating system.
• Pages or features of our site that you view or use.
• The time spent on those pages or features.
• Referring URLs and other website usage data.

Information from Other Sources: We may receive information about you from third parties or publicly available sources, particularly in the context of media outreach, talent management, and public relations activities, provided such collection is permitted by law.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• To provide, operate, and maintain our services, including managing artist profiles, executing PR campaigns, and coordinating media activities.
• To communicate with you, respond to your inquiries, and provide customer support.
• To process transactions and manage your accounts.
• To send you technical notices, updates, security alerts, and administrative messages.
• To send you promotional communications, newsletters, or marketing materials, in accordance with your preferences and applicable law.
• To monitor and analyze trends, usage, and activities in connection with our site and services to improve functionality and user experience.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Kalakar Media Solutions and others.
• To comply with our legal obligations and enforce our terms and conditions.
• For any other purpose for which you provide consent.

Legal Basis for Processing Personal Data

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union or United Kingdom, we rely on various legal bases to process your personal data, such as:

• Your consent (where required).
• The necessity of processing for the performance of a contract with you or to take steps at your request prior to entering into a contract.
• Compliance with a legal obligation.
• Our legitimate interests, provided these do not override your fundamental rights and freedoms.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers and vendors who perform services on our behalf, such as hosting providers, analytics providers, customer support providers, and payment processors. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• With media outlets, event organizers, and other partners as necessary to perform the specific services you have requested, such as distributing press kits, coordinating interviews, or promoting events.
• In response to a legal request, such as a subpoena, court order, or government demand, or if we believe disclosure is required by law to protect our rights or the rights of others.
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your consent or at your direction.
• In an aggregated or anonymized form that cannot reasonably be used to identify you.

International Data Transfers

As Kalakar Media Solutions is based in India, your information may be processed and stored in India and potentially other locations outside of your country of residence. If you are located in the European Union, United Kingdom, or other regions with data protection laws that may differ from Indian law, please note that we may transfer information, including personal data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. When transferring data internationally, we implement appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy and applicable law.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through our site or the internet.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Subject to applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate personal data we hold about you.
• Request the erasure of your personal data.
• Object to or request restriction of the processing of your personal data.
• Request data portability (transfer of your personal data to you or a third party).
• Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our site to collect information about your browsing activities. Cookies are small data files stored on your device. They help us operate and improve our site, personalize your experience, and analyze how our site is used. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.

Links to Other Websites

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our site, and the updated policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by postal mail at the following address:

Kalakar Media Solutions
301, Veera Desai Road, 3rd Floor
Mumbai, Maharashtra, 400053
India